Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use bidisomauseon's scenario modeling services.
Last Updated: February 20251 Information We Collect
We collect information to provide you with better scenario modeling services and educational resources. This happens in several ways:
Personal Information You Provide
- Contact details when you register for our learning programs or request information
- Professional background and experience level for course recommendations
- Payment information when enrolling in paid educational content
- Communication preferences and feedback about our services
Information Collected Automatically
- Usage patterns and interaction with our scenario modeling tools
- Device information and browser settings for technical optimization
- Location data (general area only) to provide relevant content
- Performance metrics to improve our educational platform
Australian Privacy Principle Compliance
bidisomauseon complies with the Australian Privacy Principles under the Privacy Act 1988. We only collect information that's necessary for our educational services and scenario modeling tools.
2 How We Use Your Information
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Account information, learning progress | Contract performance |
| Personalised learning recommendations | Usage patterns, skill assessments | Legitimate interest |
| Customer support and communications | Contact details, inquiry history | Contract performance |
| Platform improvement and analytics | Aggregated usage data | Legitimate interest |
| Marketing (with consent) | Contact preferences, interests | Consent |
We never sell your personal information to third parties. Our scenario modeling tools use your data to create more accurate financial projections and better learning experiences tailored to your needs.
3 Data Storage and Security
We take data security seriously and use industry-standard measures to protect your information:
- Encryption in transit and at rest using AES-256 standards
- Regular security audits and penetration testing
- Access controls limiting data access to authorised personnel only
- Secure data centres located within Australia for local compliance
- Regular backups with encrypted storage and secure recovery procedures
- Multi-factor authentication for all administrative access
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress data is kept for seven years after completion, while general account information is retained for three years after account closure unless you request earlier deletion.
4 Your Rights and Control
Under Australian privacy law, you have several rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account or our records.
Delete Your Data
Request deletion of your personal information when it's no longer needed for legitimate purposes.
Restrict Processing
Limit how we use your information while maintaining your account and access to our services.
Data Portability
Export your data in a structured format to transfer to another service provider if you choose.
Withdraw Consent
Opt out of marketing communications or other consent-based processing at any time.
5 Third-Party Services and Sharing
We work with trusted partners to deliver our educational services effectively:
Educational Technology Partners
- Learning management systems for course delivery and progress tracking
- Video hosting platforms for educational content streaming
- Assessment tools for skill evaluation and certification
- Communication platforms for student support and interaction
Business Operations Partners
- Payment processors for secure transaction handling
- Cloud hosting providers for reliable service delivery
- Analytics services for platform improvement (anonymised data only)
- Customer support tools for efficient query resolution
All third-party partners must meet our strict data protection standards and are bound by confidentiality agreements. We never share personal information for marketing purposes without your explicit consent.
6 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your learning experience and improve our services:
- Essential cookies: Required for basic site functionality and security
- Performance cookies: Help us understand how you use our platform
- Functional cookies: Remember your preferences and settings
- Marketing cookies: Deliver relevant content (only with your consent)
Managing Cookie Preferences
You can control cookie settings through your browser preferences or our cookie consent tool. Note that disabling certain cookies may affect platform functionality and your learning experience.
7 International Data Transfers
While we primarily store data within Australia, some services may involve international transfers:
- Cloud infrastructure may utilise global data centres for redundancy
- Third-party educational tools may process data outside Australia
- Customer support may involve overseas team members
- Analytics services may aggregate data across multiple regions
When international transfers occur, we ensure adequate protections through approved mechanisms such as Standard Contractual Clauses or adequacy decisions. Your rights under Australian privacy law remain fully protected.
8 Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes:
- We'll notify you by email if you have an active account
- We'll display prominent notices on our platform
- We'll update the "last modified" date at the top of this policy
- We'll provide a summary of key changes where appropriate
Your continued use of our services after policy updates indicates acceptance of the changes. If you disagree with updates, you can contact us to discuss your concerns or close your account.
Contact Our Privacy Team
Have questions about your privacy or this policy? Our privacy team is here to help.
Email: support@bidisomauseon.com
Phone: +61479152765
Address: Russell St, South Brisbane QLD 4101, Australia
We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about how we handle your personal information.